I ordered the black pen and paid straight away.
I've never received any tracking number, nowhere to be seen! No update on my order!
40 days later I emailed them to check for a tracking number as I have not received my item. I received a reply asking to be patient as no stock at the moment.
I've asked for a refund by PayPal and got my money back.
The thing is, I wanted this item and purchased more of cosmetics too, but with this poor service, I will NEVER trust this business again!
Bottom Line: No, I would not recommend this to a friend
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Company Response from Focallure, LLC
We're extremely sorry that you had to face such difficulties. We may not be able to change the past but if you give us a chance, we will completely make it up to you. Our Customer Happiness Officer will contact you to know more about the issue you faced, and I can assure you that we will do our best to solve each and every issue.