If anyone is considering signing up for a subscription with Flaviar, be warned. I purchased a 6-month subscription for $120 on 6/13, for Loren for Father’s Day, and his “welcome box” didn’t arrive for 21 days on 7/3. And one of the bottles had leaked in transport.
I asked for a refund, and their policy is you can only cancel your membership within the first 3 days!? How would I even have known by that point we would have a reason to want to cancel? We have been terribly disappointed since the beginning. I would advise against doing business with them. And all he was going to get as best we can tell is two of these “tasting boxes” in his 6-month membership to the tune of $120. Do you know how much liquor I can buy with $120?! They’re all “fluff” and very little substance. How about pay less for marketing materials and more money towards actually delivering a product and some customer service?
Bottom Line: No, I would not recommend this to a friend
3 people found it helpful
Link to this Review
Company Response from Flaviar Ltd.
Hey Christina,
Thank you for sharing your concerns. Constructive feedback is always appreciated and helps us improve further. At the time you wrote this review you were still in contact with our customer support. Your issue has since been resolved in a timely manner and to your satisfaction. The broken sample was replaced with a completely new tasting box, and given the circumstances, we fully refunded your membership fee.
We understand if your needs and wishes differ from what we offer and I’m terribly sorry that the gift didn’t work out. However, there are numerous other benefits save for the tasting boxes. If you’d like us to help you use the membership to the fullest or if you believe your issue wasn’t resolved to your full satisfaction let us know, we’re easy to reach if you write to us at hello@flaviar.com. Wish you all the best!