Gina V.
Gina V.
TexasMember since July 2018

Reviews (1)


    • Jul 11, 2018
    • Verified Reviewer

    Focallure

    Poor customer service

    Overall Experience:

    I ordered a Patented Microblading Tattoo Eyebrow Ink Pen on May 19th. As of July 6, 2018, I still had not received it. I sent emails requesting a refund and was told that the order had already been fulfilled, which was a complete lie, as they could not give me a tracking number.

    Don't waste your money.

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

    Link to this Review
    • Jul 18, 2018

      Company Response from Focallure, LLC

      Dear Gina,

      Your order has been delivered, but we know its done with delay. We're extremely sorry that you had to face such difficulties. We may not be able to change the past but if you give us a chance, we will completely make it up to you. Our Customer Happiness Officer will contact you to know more about the issue you faced, and I can assure you that we will do our best to solve each and every issue.


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