Sharon G.
Sharon G.
IndianaMember since July 2018

Reviews (1)


    • Jul 14, 2018
    • Verified Reviewer

    Luminess Air

    It's a scam, a rip-off

    Overall Experience:

    For starters, when I first ordered it in May 2018, I didn't get charged the $20, I got charged $37. Then since May they have pulled over $300 from my bank acct. That's the full amount of the system, yet I'm still getting charged $43 and change, and when I called I was told I have two more payments and then the system will be fully paid for. The $300 I've already paid should be the end of it, but it's not.

    I explained that I ordered it because I have stage III cancer and its taken a toll on me, especially how I look, I look 20 years older than I am. I told them I have not opened up or used any of the make-up or the system, and not even the free gifts. So I asked if I could send it back and was told no because it's past the 30 days. Then I asked if I can cancel the auto-ship and was again told no. I asked because I haven't used anything yet and four of the times they pulled a payment they made my bank account overdrawn and I had to pay for that.

    All they have done is refund a whole whopping $20 (which they said is a late fee charge, but how can it be a late fee when they get their money every time they have pulled it from my bank account), to my account and cut my shipments to every four months and for only $9.95 (which is supposedly 75% off). So I guess I'm going to have to report them to the BBB and get a lawyer and sue them. They have left me no other choice.

    Bottom Line: No, I would not recommend this to a friend

    54 people found it helpful

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