I was excited to see they had partnered with JCPenny to help cater to us big guys. I signed up for it then and I loved the clothes my stylist sent. I kept two shirts and returned the rest. I had set up the account to ONLY send on demand...and then the day after the rest got back to Bombfell they charged me ANOTHER 20 bucks and had another box waiting to send. I am like...NO...I don't NEED clothes EVERY 2 weeks and you will NOT charge me a styling fee every 2 weeks! NO WAY! Cancelling.
Bottom Line: No, I would not recommend this to a friend
2 people found it helpful
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Company Response from bombfell, Inc
Hi Joel,
Thanks for leaving feedback about your Bombfell experience.
I checked our system and it looks like you reached out to us about this on July 11th, and we replied back to you within 24 hours to help resolve this concern and refund this styling fee. You're all set in this case!
We're very glad that you loved the items we sent to you, and we'd hate for your Bombfell experience to end on this note. Please email us at support@bombfell.com so we can talk further with you about how we can make this situation right!
Thanks,
Team Bombfell