Kristin A.
Kristin A.
Berlin, GermanyMember since July 2018

Reviews (1)


    • Jul 20, 2018
    • Verified Reviewer

    HelloFresh

    Threatening emails after cancellation

    Overall Experience:

    I'm sad to write this because I used to really like the convenience of HelloFresh, but I had preselected meatless meals after going vegan and realized the day before shipping that the system had totally reset my choices. It had done that before but I caught it sooner. I wrote to the company to try to get it fixed or block shipment and they told me there was nothing they could do and it was too late - this, before shipment.

    PayPal reversed the charge, then I got a collections notice from HelloFresh. They deny any wrongdoing and tell me that I must pay the balance and then they'll give me a $15 credit, to my canceled account. So basically I must agree to buy another box to even use this credit. That's such a scam, and very sad.

    Bottom Line: No, I would not recommend this to a friend

    2 people found it helpful

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