Donald H.
KentuckyMember since July 2018

Reviews (1)


    • Jul 21, 2018
    • Verified Reviewer

    Scentbird

    Shipping

    Overall Experience:

    I have been very happy until this month of July, the money was taken out of my account on the 5th and I haven't received any kind of delivery date for this month, which usually I have gotten my cologne by now, or at least a shipping dated. I am very unhappy right now with this company and their communication.

    Bottom Line: Yes, I would recommend this to a friend

    2 people found it helpful

    Link to this Review
    • Jul 19, 2019

      Company Response from

      Hi Donald,

      Thank you for taking the time in writing us a review, we truly appreciate it! I know this response is a year late but I would like to apologize for the slight delay of your July 2018 fragrance. I checked our system and it shows that your July 2018 fragrance was successfully delivered. In the last few months, our team continued to improve our shipping processes & communication to our customers and still thrive to achieve excellent service despite difficulties.

      If you ever choose to return to Scentbird, please send us an email to socialsupport@scentbird.com with "HighYa" in the subject line. We are happy to make things right for you :)


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