I ordered this item (Revitive Medic) back in late May of 2018. Like most people, I was looking for some basic relief from my Fibromyalgia and Neuropathy...without all the drugs. And after practicing my due diligence research-wise (YouTube, public forums, online reviews and advertising,) I ordered this product using the Reader's Digest insert.
Ordering is simple. Delivery was 3-5 days via Canada Post.
Before I continue, I also want to comment that I talked this over with my MD before making the purchase. And he wrote me up a prescription for this device. So, it's not as if I just ordered without first putting some thought behind this.
The first week, I started off at 55. Then gradually increased my way up to 75. Thirty minutes per day. At the end of week one, I had to stop. My legs were just killing me. So I stopped for a few days, gave my legs a rest, and started back at 55. And I stayed there. I didn't want a repeat performance. Same same. My legs were killing me. Mornings were just horrible. Again, I stopped for several days, then went back. But I decreased my time to 20 minutes.
In all honesty, some days, it would take a good 2-3 minutes for my legs to feel anything. The reason for starting at such a high number to begin with. I couldn't even feel anything below 50...no sensation at all. I also noticed that I was getting edema...enormous swelling in my calves, ankles, and feet. My toes are numb, the skin is tight, the skin is drying out, and I'm having trouble walking because it feels like I have vices around my calves. I never ever had this condition before. And I'm not taking any more chances with this unit.
I went back to my MD and showed him the results. Now I'm on Furosemide (Lasix) to deal with the salt/water retention from using this unit.
So, I'm going to return this item. In all honesty, I don't think there's anything particularly wrong with the unit or the technology. It's all me. I've had almost a month and a half sample-size to gauge the effectiveness and usefulness of it. But, from my perspective and experience, it's going to be shipped back. It's hurting me; it's not helping me.
The item has been treated respectfully from day one. It's cleaned repeatedly and stored away for the next use. The carrying case has not even been opened, nor has the back-up set of Tens pads or the foot lotion. It's all sitting in the original box. And the purpose of ordering the unit was more or less a contingency plan. Prove it either works effectively for me. Or not. And I have to truthfully state that, in my case, it does not. If it helps you, then great...I hope it's everything you expected it to be. But I also want to give this heads-up to others like me that may be in the same situation. Tread lightly. If it's hurting you, then stop. And don't let anyone tell you otherwise. Not even their Customer Service. They are not your MD. This is your health. And do what's best for you, and no one but you.
And on another note, being one of those in the 20% that will be returning this product: reviews are from all perspectives. Both positive, neutral, and negative. And I trust that the webmaster here does not delete my post simply because I'm not in the 80%. These are my thoughts and opinions, and that's just the way it is. Like it or not. I don't want someone else to go through what I went through. And this is the only way to inform them. Agreed?
To finish off, I have indeed returned the unit. Customer Service was based in Chicago. But the girl I spoke with (LaToya) was really professional and cool about everything. Very helpful. A return label was generated via Canada Post, and that was that. So, in regards to Customer Service, I had a really good experience. They listened to me, never once felt intimidated or disrespected. Did what they could to facilitate the return.
Bottom Line: No, I would not recommend this to a friend
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