I signed up for Noom after making my New Year resolutions, but by the end of February, I was no longer using it. I should have canceled it then but kept thinking I would give it another try. When I finally canceled, it was on the same day they charged me another $97. When I asked them for a reimbursement, they ghosted me. No one returned my emails, and I realized you can't leave a message on their voicemail. They took the money and were gone, no concern for customer service. My take away is Noom is more concerned with getting money than helping customers.
Bottom Line: No, I would not recommend this to a friend
9 people found it helpful
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