Buyer beware!
There is a computer glitch when purchasing this product. I was only going to purchase three bottles and ended up getting 18. When I first called to return the product I was told that there was no glitch and that I did indeed have made a purchase for 18 bottles. I tried and tried to explain that the purchase did not go through. It said my card was declined.
I finally get the return slips only to see that they are not going to pay for return shipping. I called again only to be told that I placed the order for 18 bottles and I am responsible for sending them back if I want a refund for $667. Who in the world would purchase that much product for first-time use?
By the way, I would have given a rating of "0" but I had to give 1 star just to try and post this review.
Bottom Line: No, I would not recommend this to a friend
18 people found it helpful
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Company Response from Nucific, LLC
Hello, my name is Naomi with Nucific. Firstly, I want to thank you for trying BIO X4. Customer experience is our number one priority and I want to apologize that your experience was not a reflection of this. It sounds like you accidentally enrolled into our monthly subscription service, but I would like to emphasize that this is a completely optional feature, I would be more than happy to opt you out of. With that said, I would love to issue you a full refund for the product that you did not intend to order, no need to send anything back. Please email me at naomi.benson@nucific.com to begin the refund process. Thank you!