Stacey R.
Bowling Green, KYMember since July 2018

Reviews (1)


    • Jul 26, 2018
    • Verified Reviewer

    DailyBurn

    Beware

    I was charged for someone I didn't use and didn't know I was signing up for. Beware of DailyBurn. I was also charged more than the advertised price. In contacting the company, I was not given the opportunity to talk to anyone but was sent an email saying they don't give refunds. It is obvious that there has been no activity on this account and that the product was not used in any way, so it would not be hard to see that I did not even know I had a subscription. The plan they have is to get a trial going and then charge you without being upfront about the practice. Very sneaky! Very wrong! Very unjust.

    Bottom Line: No, I would not recommend this to a friend

    4 people found it helpful

    Comments (1) Link to this Review
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    • Jul 27, 2018

      Asha, Customer Success

      Hi Stacey, thanks for your reply and feedback.

      I'm sorry to hear you had a negative experience. We strive to be clear and transparent in our policies. We list the price and terms during the sign-up process and also send a confirmation email upon sign-up outlining your plan details, payment information on file, amount you will be charged monthly, trial end date as well as payment start date. This information can also be viewed when you are logged into your account. Our support team is available seven days a week via email. If you have any additional questions, don't hesitate to reach us!

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