I ordered almost three months ago and still haven’t received my order. When I email customer service they say it’s on the way and it can’t be refunded! The website said delivery takes 7-14 days and after three months they still want me to wait?! Never again.
Bottom Line: No, I would not recommend this to a friend
2 people found it helpful
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Company Response from Focallure, LLC
Hello,
I am from customer happiness team. I see you have left a negative review about Focallure. Our company value is to put customer satisfaction as a top priority, and we are committed to our customers. I would be thankful if you can please share your order number so I can look into the matter. Thanks.