I am very disappointed with this company. I planned a surprise baby shower for my sister from a different state. I ordered a MINI diaper cake to be a centerpiece on her cake table. Online they offered me overnight shipping for $20 more. I paid the $20, and it even said delivery was the next day on my confirmation receipt. More than 24 hours had passed, I called UPS to ask about my package, and they stated Honest had not released the shipping label yet. Well, when I call the company on that Friday the company was closed even though the website said open Monday through Friday. Even more frustrated.
I wait till Monday and call again. Finally, I get a customer service representative, let her know what happened, and the answer she gave me was "oh, well, we hand make them as they are ordered and it takes up to three days, sorry." Are you serious!? For a MINI diaper cake. Why do they offer overnight delivery, and why did my confirmation date say the following day on it? So she only offered me a full return and I had to bring the box back to a UPS store. So this is not only terrible service but now I have to somehow on my vacation to see my sister; find a UPS store to drop this diaper cake off that is no longer needed. Mind-blowing!
I will never recommend nor buy anything from this company again. Honest is not so honest.
Bottom Line: No, I would not recommend this to a friend
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