This company is appalling and shouldn’t be allowed to trade. DO NOT buy anything from this company! This is the worst customer service I have experienced in purchasing anything ever - online or on the high street. They do not care about their customers and although they state that their customer service team are "happy to help," they are anything but happy and anything but helpful. Their standard "template" emails show that they do not treat people as individuals or any issues they have on their own merit. They are just mercenary in taking your money without providing you with any proper service at all.
I never received what I ordered from them and when I complained they just asked me to wait and wait and keep waiting. At one point they offered me a partial refund only to later say I wasn’t entitled to anything. No proof was given to me to show they had even sent what I ordered. I have read similar reviews and wonder if they have some sort of scam going on.
I would highly recommend purchasing health supplement etc. from somewhere else as although they may seem cheaper you may either end up paying more in delivery charges and customs fees of (like me), paying for something you never even get!
Bottom Line: No, I would not recommend this to a friend
8 people found it helpful
Link to this Review