Being able to accomplish everything online except the final signing of the mortgage loan was a big plus, very convenient. The portal that they use to communicate and upload all documents requested is set up very well and is easy to use.
I think the only thing that I didn't like was that both owners (like husband and wife) have to set up individual portals and then end up having to upload all the same documents on each portal. There must be a whole lot of duplicates. It would be much better to just have it as one portal asking for all the husband and wife shared documents (joint tax returns, joint bank statements...) and then ask for anything that might be individual to the husband or wife be uploaded singly to the portal.
The process was very good overall, and I would consider working with Rocket Mortgage again in the future if the need arose.
Bottom Line: Yes, I would recommend this to a friend
