I ordered four dresses. After two months I inquired when I might receive them. This is when I first realized the company was located in China (not that it would have matter, I just didn't know at the time). Shortly thereafter, I received a response by an email notifying me that two of the four were being shipped shortly. Two weeks later I received two of the four dresses. Still waiting on the other two.
The quality is awful, the dresses are much larger than the size I ordered, and they really look nothing like what I ordered. One dress was listed as "apricot" and is actually a light beige.
I inquired as to returning the items and was told that I would pay return postage and they suggest rather than returning that I take a 15% cash refund or a 20% store credit. After reading numerous reviews about never receiving refunds, I figured I should cut my losses. I am taking the 15% credit and donating the dresses. In my opinion, this is a scam. By the time I returned four dresses at my own cost and if they ever acknowledge (which a lot of reviews claim that StyleWe says they never receive), I would be out even more money. Hopefully, the agency responsible for companies like this will take some action.
I am taking a loss, but again, better than throwing good money after bad. I will never use this company again.
Bottom Line: No, I would not recommend this to a friend
4 people found it helpful
Link to this Review
Company Response from StyleWe
Hi Sharon Taft,
Sorry for the inconvenience.
Our return center for non-members is in China. If return shipping costs too much, we just want to confirm with you first to see if you can keep the item and take a partial refund for a local repair. If you do not like this offer, you can email us back and we will send you the return label for a refund. If you run into any issues, feel free to contact us at any time.
Best regards,
StyleWe.