John L.
Los Angeles, CAMember since July 2018

Reviews (1)


    • Aug 3, 2018
    • Verified Reviewer

    SmileDirectClub

    Horrible customer service

    Overall Experience:

    This company has the worst customer service I have encountered. They do not want to actually speak to a customer on the phone and give you the run around via email. Avoid at all costs...

    Bottom Line: No, I would not recommend this to a friend

    8 people found it helpful

    Link to this Review
    • Aug 6, 2018

      Company Response from Smile Direct Club

      We're concerned to see this, John, as we take great pride in the service we provide to our customers. We sure hope you will reach out further to discuss. We can be reached at grinners@smiledirectclub.com.


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