I used BetterHelp because I had been having issues with mood swings and ruminating for a couple of months over a problem I could not solve by myself and that I did not understand.
I had never tried counseling before, could not get the clarity I needed from my parents, was overwhelmed by the abundance of conflicting information on Google and didn't have enough time for my PCP to recommend a counselor before college starts.
Finally reaching a breaking point where I decided I wanted outside support without the long wait, I registered for BetterHelp. In under two weeks, I was able to do two sessions with a counselor (a 45-minute live text chat one and a 30-minute video chat one) and I almost instantly gained the clarity I had been searching for (learned about gaslighting and manipulation and got on the right track for researching and learning more about how to recognize and avoid it, as well as some recommendations from my counselor herself), and started the process of moving on.
I would definitely recommend it to anyone who could benefit from the help, either short-term or long-term.
Bottom Line: Yes, I would recommend this to a friend
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