I recently purchased my second vehicle from Carvana, traded in my current vehicle both times. The number one best thing about Carvana is the ease of delivery/pick up, how fast it happens. Within an hour I sold my car, signed a few papers, and had a new one in my driveway. Super kind and helpful employees are also a plus, but communication can be frustrating. They ask that all your paperwork be submitted within 24 hours to hold your car, but when you work a full time job it can be difficult to do. But help is a call or chat away.
My only other complaint was my vehicle just wasn't spic and span clean as I would've hoped. Especially this windshield and windows were very smudged. As long as Carvana maintains their customer service and great prices, I will never go to a dealership again.
Bottom Line: Yes, I would recommend this to a friend
4 people found it helpful
Link to this Review