Amy W.
Knoxville, TNMember since August 2018

Reviews (1)


    • Aug 14, 2018
    • Verified Reviewer

    Hubble Contacts

    This is a scam, you get what you pay for

    Overall Experience:

    While Hubble's website says that they work for those that have mild astigmatism, this is in fact false advertisement, and extremely misleading. My astigmatism is so mild that my optometrist has prescribed me the same prescription for both eyes. However, with Hubble contact, there is an obvious difference in spite of their false claims that people with mild astigmatism don't see a difference.

    They also claim that their contacts are of high quality. However, mine was the most uncomfortable pair of lenses I have worn in over 20 years of wearing contact lenses. There were numerous times that I had to throw out a lens that was irritating my eye because of the odd fit. Although their lenses are daily wear, further research shows that the material they use isn't the best for the eyes and reduces the level of oxygen to the eyes. So for people who actually care about the wellness of their eyes, it's not the best option. It's cheap because it's a sub-par product.

    When I called to cancel my subscription, I was told that I already had a box on the way and that all I had to do was write, "return to sender" on the box to receive a full refund. This is also a false statement. More than three months passed, I had to contact the company in order to inquire about where my refund was. They promptly refunded me, but deducted the $3 shipping fee, which seemed reasonable, as well as a $5 fee to take the unused boxes of contacts out of the shipped box I paid for in order to put it back on a shelf. They call this $5 fee a "restocking charge" which was not mentioned to me by the rep that canceled my subscription.

    I consider it highly superstitious that they claim to have contacts that people with mild astigmatism can use, but then fine people for not being able to wear the contact they claimed were suitable for people with astigmatism. A customer shouldn't be fined because the product wasn't good. They are falsely advertising in order to maximize profits from the market and will get a profit out of you, even if you can't use their contacts. It's a scam.

    I don't recommend this company at all. I was extremely disappointed in them. They are not appropriate for people with even mild astigmatism. I found it difficult and annoying to drive, work, and do normal everyday tasks because of how poor quality these contacts are. It's better to see if your optometrist has a contract with a vendor that sells high-quality contacts and also offer low monthly charges for contacts that are shipped to you monthly.

    My doctor didn't recommend these contacts at all, which says a lot about the quality of the product. The only good thing that came out of this company was that my doctor was able to work with me in getting a monthly program to get my Acuvue contacts for cheaper than what Hubble sells their including the shipping costs. So if anything, this company has provided some good competition and enabled other legitimate companies to provide monthly services. I would not recommend these contacts to anyone. You only get two eyes, don't waste your money on cheap medical devices that actual doctors would never sell you because they are under the Hippocratic oath to first to do no harm.

    Bottom Line: No, I would not recommend this to a friend

    3 people found it helpful

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