The return policy is a lie. When you call to order the belt. everyone understands you just fine, but when you have a problem with the belt, as I did, no one understands you. They keep switching you from one person to another having you hold on up to and more than a half hour. My belt was the wrong size and they’ve said they’d send me another about 3-4 times and it’s been about a year and I still have not received it yet!
Bottom Line: No, I would not recommend this to a friend
138 people found it helpful
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Company Response from DR-HO'S
Hi Abdul, we are very sorry to hear you had this issue. Exchanging your belt for a different size should not be a difficult thing to do. Was this belt ordered directly from us, from another retailer, or through Medicare? You can reach our Customer Care team at 1-877-374-6669.