Outstanding communication with Tyler and Kyle. Their exceptional level of friendly and professional customer service should be noted. Both Tyler and Kyle were extremely helpful in guiding us through our first experience with an online mortgage.
The entire process was a bit lengthy compared to traditional mortgages. However, some of this could be explained and understood by the requirements made by the VA. A portion was also attributed to our inability to "upload" documents from home.
Overall, we are quite satisfied with our experience and would not hesitate to use or recommend Rocket Morgage/Quicken in the future.
Bottom Line: Yes, I would recommend this to a friend
