We had our house on the market and found a house to buy fairly quickly. Our realtor suggested OpenDoor, so we can try and get a quick buyer for our home. Their offer was low but decent, so we accepted and moved forward. OpenDoor sent an inspector to our house and demanded repairs or an additional $11,000 in lieu of the repairs.
The repairs they are demanding are ridiculous:
* Complete carpet replacement; we offered to clean the carpet.
* Complete house repaint; we have patched holes from pictures and repainted those areas.
* Repair linoleum floor in a closet; it has scuff marks on it, and we offered to clean.
* Replace unstable deck and railings; our deck is not unstable, we use it daily.
* Replace upstairs AC unit; we recently replaced the downstairs unit and the upstairs unit is older, but it works. I would understand wanting a home warranty or a letter from our AC company, but to replace a unit that currently works is not reasonable.
Our final straw was after when we made the repairs, they refused to remove the wording from the contract that said the buyer has the right to refuse the repairs and the seller will be required to pay. This company is trying to nickel and dime us everywhere they can. We are trying to get the equity out of our home while they are trying to take as much money from us as possible. Thanks but no thanks, I like to deal with people that are reasonable. This has been a horrible and incredibly annoying experience for us.
Bottom Line: No, I would not recommend this to a friend
21 people found it helpful
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Company Response from Opendoor
Thank you for taking the time to share your review. We apologize for what sounds like a frustrating experience. Would you mind sharing the address of your home with us so we can take a look at what happened? We would like to use this as an opportunity to improve.