I purchased this in June, and it died in July. It took support 36 hours to get back to me about the product. It turns out I had to re-seat the battery. It died again in August, re-seating the batter didn't work. Unfortunately, I purchased a full year subscription. So I don't know how much money I lost. Save yourself the trouble and don't bother. It's a piece of crap and support is marginal at best.
Bottom Line: No, I would not recommend this to a friend
10 people found it helpful
Link to this Review
Company Response from Quip NYC Inc.
Hi David,
We’re so sorry to hear about your experience! We always aim to answer all emails as quickly as possible within 24 to 48 hours, but I do apologize for the delay. I can see that you had reached out to us on August 7th to let us know that you were experiencing issues with your Quip and we had provided troubleshooting steps to get your Quip up and running again. As we mentioned in our first email, and in our response to your second email about this sent on August 16th, we are happy to help out with a replacement. We are still happy to help you out with this, so if you change your mind, please email us at help@getquip.com and we would be glad to assist you further.