I made an online appointment and received a confirmation text message, which I confirmed. Also, I received an email confirming my appointment date and time. My appointment in the Atlanta, Georgia the Bosley office was for 11:30 am on 08/17/2018. Due to traffic and parking issues, I arrived between 10 and 15 minutes late, but no later than 11:45 at the office front desk. I was given the required paperwork to fill out. Then I was told the consultant I was scheduled to see went to lunch. I was asked if I wanted to reschedule, but I told them no. The office was a 45 minute drive from my home. This is very unprofessional and I would never refer anyone to Bosley. Also be aware, they do not validate parking in their office building parking garage.
Bottom Line: No, I would not recommend this to a friend
19 people found it helpful
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Company Response from Bosley Inc.
Nelson, we are disappointed to hear your situation but would appreciate the chance to turn your experience around. Customer satisfaction and quality of service are extremely important to Bosley. We want to do our best to address the situation. Please email us at patientcare@bosley.com.