K N.
EastMember since August 2018

Reviews (1)


    • Aug 28, 2018
    • Verified Reviewer

    Focallure

    Do not trust this company

    I ordered the makeup setting spray. So far they have not shipped my order, and when I tried to track, there was "no order found." They took my money the first day, but I cannot get my order. This place seems like a scam, so buyer beware. When I tried to contact them, I could only do so by instant messaging. They kept telling me to "be patient" and then did not respond to my questions. This experience has been frustrating and unnecessary. I think they just wanted my money with no intention of giving me my product.

    Bottom Line: No, I would not recommend this to a friend

    4 people found it helpful

    Link to this Review
    • Aug 30, 2018

      Company Response from Focallure, LLC

      Dear K,

      I am from customer happiness team. I see you have left a negative review about Focallure. Our company value is to put customer satisfaction as a top priority, and we are committed to our customers. I would be thankful if you can please share your order number to support@shopfocallure.com so I can look into the matter.

      Regards, Focallure Team


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