Antonio T.
Orlando, FLMember since August 2018

Reviews (1)


    • Aug 28, 2018
    • Verified Reviewer

    Opendoor

    Upset and confused

    Overall Experience:

    I decided to go with Opendoor since we have to close on our other home in 45 days. I knew there was no way to sell our home by then. I figured I would give Opendoor a chance since I saw the same home bought by Opendoor a couple of months ago. We got an offer I was happy with, and everything was going smoothly until the assessment came back. I got a call from Opendoor saying that they couldn't buy our home because of cracks in the stucco.

    I thought that it's a deduction from the amount offered would fix any issues they found. The stucco cracks are hairline cracks and were surprised at this. My home is a Virginia home which is a very strict inspection that I had done just over two years ago, and everything was fine. The home identical to mines that I mentioned earlier has fewer upgrades and with my new roof being only two months ago except for few stucco cracks I have. Just a warning, don't get your hopes up to high on just the offer. Wait until the assessment even to think they are really going to buy your home. Also, my home was built in 2005. I talked to them about an offer pad and their working with me to see if the stucco cracks are indeed bad. They will just deduct from the amount, something Opendoor could have done.

    Bottom Line: No, I would not recommend this to a friend

    11 people found it helpful

    Link to this Review
    • Aug 30, 2018

      Company Response from Opendoor

      Thanks for your feedback, Antonio. Please know that we take this type of feedback to heart, and we will use this as an opportunity to improve. We do apologize for any lapse in communication and truly appreciate you giving Opendoor a shot. If you have any additional feedback you would like to share, feel free to email community@opendoor.com.


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