I have wasted so much of my time emailing Scentbird trying to get items I have paid for over a month ago. I agree with other reviewers, moving to a new warehouse does not give a company the right to not send products that a customer has paid for. Then they keep billing each month. It is not worth my time to chase down the perfume I paid for each month. I will cancel my subscription and save my money and time.
Bottom Line: No, I would not recommend this to a friend
6 people found it helpful
Link to this Review
Company Response from
Hi Daria,
Thank you for the honest review and I am sorry to hear your experience wasn't a great one. Our warehouse transition was the most challenging period that we had to go through as a start-up company but it taught us a lot of lessons and knowledge to get where we are now.
If you have any other trouble now or in the future, please email socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line and we will make things right for you :)