I signed up with Scentbird in June. The first package arrived in August and only had part of my order. The website looks like they sent me a July package, but I never received it. And the company is impossible to get in touch with. Bad customer service.
Bottom Line: No, I would not recommend this to a friend
5 people found it helpful
Link to this Review
Company Response from
Hi Jeffrey,
Thank you for the honest review and I am so sorry to hear that we did not meet your expectations. I see that your July 2018 orders were replaced and I couldn't thank you enough for your patience during our warehouse transition.
After our warehouse transition, we have made improvements to our website and shipping processes as we continuously grow and expand as a company :) You can also reach out to us via Social Media or at socialsupport@scentbird.com and our team is very easy to get in touch with!
We apologize again for the trouble!