They resolved my first debt, and I fell on harder times so I could not make my monthly payments. They should have just terminated my account, but they kept me and charged me $7.25 a month. I got a better job and continued my payments. They offer you a settlement and tell you it is time sensitive, what they should do is call you to discuss the settlement. Be careful as the first settlement they make is not the same as the next one. I found out they offered 24 payments of $10 and a lump sum after that and they take their fee first.
They then settled a second debt like the first one and planned to take their fee in advance again, cleaning out my account. They are deceptive and use unfair business practices to get you to accept a settlement. Don't fall for it. I canceled my account on 8-24-18, and they took their fee today out of my outstanding balance. I want my money back. I will dispute their charges with my bank tomorrow.
Bottom Line: No, I would not recommend this to a friend
Company Response from Freedom Debt Relief
We're sorry to hear you're dissatisfied with the program, Jane. We do our best to negotiate settlements with your best interest in mind. We would be happy to further assist you and a member of our leadership team will contact you shortly. Thank you for choosing Freedom Debt Relief!