We are still in the process of selling our house, so I'm writing this hoping they make it right. We were given an initial offer that seemed fair based on the condition of our home and the current market. We set up the inspection which went great. There was only about 2k worth of repairs, $1600 of it which we can fix ourselves. When we got the repair estimate back we were also called and hit with a $16k valuation credit because they "made an error" when calculating our lot size.
The perception is that this is a complete scam as it was given to us in a matter of fact way. I'm hoping they can make this right by waiving another type of fee, but I'm pretty frustrated at this point as this is not what we were hoping for.
Bottom Line: No, I would not recommend this to a friend
17 people found it helpful
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Company Response from Opendoor
Thank you for your feedback, Erin. We apologize for any lapse in communication and we will share your insights with our internal teams as we work to ensure the best customer experience possible. Additionally, we have flagged your issue with the team that is working with your home, please continue to work with them directly. We truly appreciate you choosing Opendoor for such an important transaction.