Reviews (1)

BetterHelp is an online counseling website. You sign up, answer some questions about why you're there, and you get paired with a counselor. You can chat with your counselor in a private "chat room," via phone calls or via video calls that can be scheduled out. You can also choose a different counselor if the one you get paired with doesn't really fit with your needs. I chose to use BetterHelp as I am dealing with depression at being 35 years old and being bedridden with various physical ailments. This also means that it is physically incredibly difficult for me to leave the house to go see a counselor. By using BetterHelp I can write a note to my counselor any time day or night, I get professional counseling without having to get out of bed, and I get to talk to my counselor as often as I want. I am not limited to a certain number of visits that my insurance would most likely have limited had I gone to see a counselor in an actual office. BetterHelp is also cheaper than it would have been otherwise.

I will say that the counselor that I was originally paired with was pretty awful; just read from a script, wasn't really reading anything I'd actually written, and just gave me worksheets to fill out. But it was very easy to get another counselor and this time I got to choose from a selection of counselors; I got to read about them, what they specialized in, and a little about them personally.

I would basically recommend BetterHelp to anyone who is too busy, is physically unable to make it, is maybe embarrassed or uncomfortable, or even doesn't quite have the money to go see a counselor in an office. You can cancel your "membership" at any time and only stay as long as you need to. It's counseling on your terms.