Anna D.
Philadelphia, PAMember since August 2018

Reviews (1)


    • Sep 6, 2018
    • Verified Reviewer

    StyleWe

    StyleWe return policy is burdensome and unfair

    Overall Experience:

    I contacted StyleWe after ordering five dresses. I had to return three of them as they were not true to size - so small. When I paid $23 to return the three dresses to CHINA, StyleWe did NOT pick up the return package in time and the dresses were returned to me. Now I have dresses that I cannot wear and need to spend even MORE money to return them. How is this fair?

    Bottom Line: No, I would not recommend this to a friend

    7 people found it helpful

    Link to this Review
    • Mar 20, 2020

      Company Response from StyleWe

      Hi Anna DiDio,

      Sorry to hear the package has been returned to you.

      The package could be returned by customs.

      To ensure speedy return with minimum customs delay,

      1) return it through local post service with the proper postage; 2) on the customs form, enter a value less than USD $140.

      - For updates regarding your return, please contact services@stylewe.com and include the return tracking number. Emails will be responded to within 1-2 business days.

      In addition, we welcome and appreciate all suggestions to improve our products and services.

      Thanks for your patience! Please don't hesitate to email us if you have any questions.

      Best regards,

      StyleWe


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