I was paying over $800 for literally nothing. I did not use any product or even go to my first appointment. I had to pay because they "could not give me full refund." I was still within the 3 DAY return policy (yes, they only give 3 days to consider your decision on spending over $3,000 on your hair). I emailed the lady to cancel and they never replied or a called back (even though she admitted she saw it). The refund policy days take effect the moment you sign, so even if it's 5 pm and they're about to close, that still counts as a whole full day. The lady said they couldn't give me a full refund so I'd just pay $500. Wanting to get out of this nonsense I agreed, but then when I get there she mentions there is a $200+ tax fee. Then I get the invoice, and I owe $821 for literally nothing. No service, no product, nothing. It's a scam. Just go natural and try oils. They work better and save you so much money.
Bottom Line: No, I would not recommend this to a friend
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