I have purchased a vehicle and have been waiting for the delivery! The communication on their part is vague, and this is extremely frustrating. If I send over payment, I want what I pay for! Why am I having to wait and get the runaround?!
Bottom Line: No, I would not recommend this to a friend
2 people found it helpful
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Company Response from Vroom, Inc.
Hi, thanks for your feedback. We appreciate that you decided to give Vroom a try but are disappointed to hear you are having issues with delivery. We will escalate your situation to our customer service team who can provide clarity and an update on delivery. We apologize for the inconvenience and appreciate your patience.
The Vroom team