Sadie C.
WashingtonMember since September 2018

Reviews (1)

    • Sep 13, 2018
    • Verified Reviewer


    SCAM. Don't sign up.

    I saw JustFab on Facebook and clicked on the link to check it out because a lot of people liked it on Facebook. I read some reviews, and it seemed legit and good. Apparently, I read the wrong ones.

    I ordered the first pair ($10 promotional) in late August, and STILL have not received my order, even though it says it went through and has been delivered.

    The same day I ordered the boots online through JustFab, after my card info went in and the order was complete, I started receiving an insane amount of phone calls, text messages and emails from random phone numbers and email addresses. Some of the phone calls I answered to try to see if I could get off of their call list, but every time I tried to tell them to take me off the list they hung up, every single one.

    I also got a fraud charge to the same card I used to order the boots a few days later, trying to take $90 out of my account. Thank goodness for my bank being on top of it and knowing it wasn't me. They took care of it for me, but seriously, not okay that it even happened.

    JustFab is a freaking scam; I can't believe I was tricked. I am always so careful. And I have been on hold with customer service and waiting for the online chat to respond for half an hour. I am so beyond pissed off. Now they have my address, phone number and email (I had to get a new debit card and block them from everything). Don't fall into their trap!

    Bottom Line: No, I would not recommend this to a friend

    6 people found it helpful

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