Ally A.
Ally A.
Member since September 2018

Reviews (1)

    • Sep 15, 2018
    • Verified Reviewer


    Not enough information provided - left very unsure

    I have just received my HiSmile, and I am very unsure what to do. Although syringes are provided, the only information is a small cardboard paper with very little instructions. It says to apply 1/4 syringe to the top and also the bottom. Unsure whether this is an additional 1/4 or the same? The instructions don’t state anywhere how many uses the syringes will provide or how many days they should be used for. I also received a little card with progression images of teeth, however, they are labeled from day 1 (whitest images) to day 13 (darkest yellow image), so I am also confused with this?

    Bottom Line: No, I would not recommend this to a friend

    6 people found it helpful

    Link to this Review
    • Sep 16, 2018

      Company Response from HiSmile

      Hi Ally,

      We're so happy to hear you have received your Kit and are ready to start your HiSmile journey.

      When it comes to using the Kit, simply apply 1/4 of the gel syringe to the top the mouth tray and a 1/4 of the gel syringe to the bottom of the mouth tray. Using a total of half a gel syringe.

      With this information in mind, the kit provides you with six days worth of applications that are best if used consecutively. You can record your progress from day one and day six, which is printed on our shade guide.

      When it comes to our handy shade guide, the numbered one through to thirteen teeth shades is just to it make it a little easier to see what shade you start on and finish on, as this isn't a 13-day process.

      If you are ever unsure on anything to do with our Kit or product, please feel free to reach out to us on LiveChat or via our email

      Welcome to the HiSmile family Ally, we can't wait to see your results!

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