Amanda H.
Orlando, FLMember since September 2018

Reviews (1)


    • Sep 16, 2018
    • Verified Reviewer

    SmileDirectClub

    Best thing I’ve done

    Overall Experience:

    I’ve struggled with my smile for years, and never had the confidence to show my teeth in pictures. My parents never could afford braces as a child and as an adult in sales, I didn’t want to start wearing wire braces at 27 years old.

    Side note: the SmileDirectClub invisible braces did not fix my overbite, which I knew going into it, and it really wasn’t too much of a concern to me (Invisalign can’t help either, only wire braces will help with an overbite)

    My timeline is as follow:

    3/6 - 3D scan at Smile shop.

    3/7 - received smile plan/signed up and made my first payment (my 3D smile was very accurate and even showed each chip in my teeth).

    3/26 - received kit (no update emails received during the two weeks, so I had no idea what stage my braces were in. Many people get updates as they are being made, trimmed and shipped. Since I received them in ONLY 2 weeks, I have no complaints!)

    7/20, on month 5, day 2 - so far no problems with retainers fitting (had to trim ends on a few because cutting into gums), no mixups of wrong packaging. Results match my Smile plan, if not better.

    7/20 - placed order for retainers (I had heard horror stories of people not getting them for months and not having them when their treatment plan was over, so I ordered a little early. My retainers came within 3 weeks. I previously moved around month 4 and updated my address in my profile, but asked customer service what address they were sending to just to be sure; they, in fact, had my old address, so we had to update it on their end. I didn’t have any issues, but I highly recommend contacting them directly if you change addresses).

    9/14 - my 6-month treatment plan is finally over and my teeth are SO much better! I smile in all my pictures now! My teeth are also much whiter because of the care that you HAVE to take while you're wearing them.

    Wear time/eating - you’re supposed to wear your retainers a minimum of 22 hours a day. I’ll be honest and say I wore them more like 20. I like to eat, so I took them out more than 3 times a day, but I always flossed, brushed and rinsed off my braces before putting them back in. If I wanted a drink other than water, I just popped them out, had what I wanted, then swished around some water and popped them back in.

    Pain - the first 24 hours of most sets were the worst. Mostly just a lingering, really annoying ache and sometimes headaches, But after that, the pain and sensitivity went away pretty quick. My very first set, M1 W1, was the absolute worst, it hurt so bad I almost gave up right then! After the first couple days of my first set, I never experienced the pain like that again on my other sets.

    Most people didn’t even realize I was wearing braces and you can’t tell in any pictures. It’s a little inconvenient since you can’t just have a cookie or a small snack without having to go through the whole floss, brush, clean process, but some people have said that helped them lose weight. In the end, any pain and inconvenience were so worth it! I never experienced any of the customer service issues or issues with switched packaging, or issues with the braces fitting that I’ve read elsewhere.

    Bottom Line: Yes, I would recommend this to a friend

    7 people found it helpful

    Link to this Review
    • Sep 17, 2018

      Company Response from Smile Direct Club

      Hi Amanda, thank you again for taking the time to share a review! We truly appreciate the support and we value your feedback.


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