Carl P.
MississippiMember since September 2018

Reviews (1)


    • Sep 17, 2018
    • Verified Reviewer

    Carvana

    Bought a Mustang GT Premium

    Overall Experience:

    I originally bought a 2016 GT, already paid my $15000 deposit. They called me before shipping and informed me that there was an issue with the car using oil and they would have to take it to the dealer for warranty. I could still purchase the car if I wanted but it may be a while before it is available. I declined due to not trusting anyone, of my own record. They were very nice and said the money would be back in my account within three days, due to the process, which I am familiar with. As disappointed as I was, I went back on the site and found another GT, within minutes, called them back and they reworked all the paperwork and had the new car ready in two days. They were there on time, and the car was as clean as it could be. No hassle, no BS, it has been a pleasure dealing with Carvana and its team.

    Bottom Line: Yes, I would recommend this to a friend

    8 people found it helpful

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