I did the trial version of Noom. After signing up, I could not log into Noom. I tried logging in, but the password wasn't accepted. I sent "forgot my password" several times, but never did I get an email to reset. I tried getting ahold of customer support, and I was only gotten back to after they had charged $149 for a year subscription. Someone finally gets back to me and says oh, sorry you aren't happy. But you don't get a refund. You can still use all of the Noom stuff for your subscription period. I can't use it for the period because I can't log in. If I can't log in and I don't have a coach it is of no use. I asked again for a refund and haven't heard back. The company needs to do the right thing and return my money.
Bottom Line: No, I would not recommend this to a friend
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