All I wanted to do was to make sure I was getting my two colognes a month that I pay for. For some reason, I was only getting sent one but charged for two. Now, mind you, this is still happening, "it's not resolved because all they do is Facebook message you five days later," we got a robot response when asked the same question. Garbage customer service, reminds me of AT&T...
Bottom Line: No, I would not recommend this to a friend
3 people found it helpful
Link to this Review
Company Response from
Hi Gabriel,
Thank you for posting a review and I'm so sorry to hear that your experience was not of the quality you expected. We were a very small (but quickly) growing team back then but we've been actively working on improving our shipping processes and communication for the last few years.
We're always happy to support any of our customers with concerns via social media or via email (socialsupport@scentbird.com) :)