Reviews (1)

Here is their direct number if anyone needs it: ‭(917) 262-0715‬.

I feel like this review is almost identical to the reviews mentioned above, which I wish I saw before giving them my money.

This is what happened. During the sign-up process, their site glitched and signed me up for two subscriptions. I figured if I contacted them and explained the situation, they would understand and cancel the second order. NOPE! They expected me to believe that once the order is submitted there is nothing they can do to stop it, which sounds like total BS to me. In the end, I had to report it to my BANK! It took them two minutes to validate and cancel the double charge. The worst part was dealing with the "customer service," which was unreliable and dodgy I sent them a complaint and have pasted below for you to read.

"1. Unwilling to speak to me over the phone 2. Refused to aknowledge the fact that I was erroneously double charged and would not take any steps to fix that or help me. 3. Your website being glitchy and your processing center running completely autonomously is the company’s problem , not mine. If you expect me to believe that you are unable to stop an order going through mere minutes after it was charged, you either take me for a fool, or don’t care to fix glaring structural problems within your business. Again, not being able to stop an order days before it is shipped out is a weak excuse. 4. When a costumer asks to speak to someone over the phone, it is rude to be dodgy about it. Just pick up the phone and call me, so I don’t have to find your number from corporate filing documents."