Everything runs late, and managers lie and say they will look into it but never call back. I called to cancel and was told I would have to wait 3-4 days for someone to call me back. Whatever you do, don't give them your credit card info, it's a trap.
Bottom Line: No, I would not recommend this to a friend
10 people found it helpful
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Company Response from Smile Direct Club
Hi Chris. We're concerned to see this, as we take pride in the efficiency and attention that our customer care team devotes to all communication efforts. In order to better assist you, please reach out to us directly at grinners@smiledirectclub.com. Thank you, Elizabeth.