Shannon H.
FloridaMember since September 2018

Reviews (1)


    • Sep 21, 2018
    • Verified Reviewer

    Dexcom

    Hard time

    I had the G5, and being a type 1 diabetic for 41 years, I can tell you it's hardly ever accurate. They just stopped sending me my strips and sensors. No one called. I called three times, and every time I was told it would be delivered. I waited with no delivery. I called again and they told me to just call Medicare over some order of insurance. Whatever. I did and got it all sorted out. They promised I would get a call once I did. No call.

    Then I just spoke to them again and I'm told something else is wrong. This has happened every time I tried the Dexcom, starting with G4 then 5. They have been irresponsible and have ruined how I get strips and no sensors now. I'm left with nothing. Absolutely horrible customer service. Beware, they might just stop sending yours, and you'll have no idea. Ridiculous.

    Bottom Line: No, I would not recommend this to a friend

    9 people found it helpful

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