Reviews (1)

I had the G5, and being a type 1 diabetic for 41 years, I can tell you it's hardly ever accurate. They just stopped sending me my strips and sensors. No one called. I called three times, and every time I was told it would be delivered. I waited with no delivery. I called again and they told me to just call Medicare over some order of insurance. Whatever. I did and got it all sorted out. They promised I would get a call once I did. No call.

Then I just spoke to them again and I'm told something else is wrong. This has happened every time I tried the Dexcom, starting with G4 then 5. They have been irresponsible and have ruined how I get strips and no sensors now. I'm left with nothing. Absolutely horrible customer service. Beware, they might just stop sending yours, and you'll have no idea. Ridiculous.