Melissa K.
OregonMember since September 2018

Reviews (1)


    • Oct 1, 2018
    • Verified Reviewer

    FabFitFun

    Horrible

    After seeing so many ads on Facebook, I decided to order the summer edition editors box for $29.99. After a few weeks of seeing no action I got into contact with customer service and they informed it could take up to 30 days to process. I waited until it had been over 30 days and then inquired again with customer service. During that inquiry, I was told that I should have received an email letting me know that there were inventory issues and they would not be able to disperse the Editor's Box that I purchased and was charged for over 30 days prior. The lady was very apologetic and said she would like to send me the Fall Edition Box instead. I agreed and asked when it would be shipping out. She said it would take two weeks to process and then another 7-10 days for shipping.

    After three weeks I sent yet another inquiry and was told that my order was in the final process, but there was no date yet for when it would be shipping out. I was pissed by this point. It had been over two months since my original order, and I had been charged. I told customer service I wanted my money refunded immediately, and I was not happy. She responded by saying that since it was in the final process, they could not cancel my order and refund my money. I responded once more letting her know I don’t care about that and they did not deliver on what they were supposed to, and she needed to refund me immediately.

    I never heard back from anyone and the next day received an email saying my box had shipped. I just looked at what the contents will be and it’s a box that goes against most items I said in my profile I had no interest in. I wasted $30 as there are very few items in the box that I will actually use. Don’t waste your money...

    Bottom Line: No, I would not recommend this to a friend

    14 people found it helpful

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