Since I've purchased the FixMeStick, I have had to call customer service to aid me in several situations. They were very effective with their approach and did, in fact, resolve my issues. I think it was a wise purchase to make. I do not use my laptop every day, in fact, sometimes I go a week without touching it. But when I do remember, I clean it out for viruses as often as possible. The customer service that FixMeStick offers is a valued and an inexpensive service. I'm glad I decided to purchase the FixMeStick and encourage others to do the same. I sometimes feel like I have my own personal check available at my call.
Bottom Line: Yes, I would recommend this to a friend
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