I called Customer Care and requested a refund. I bought three bottles, used as directed daily, and got no results. Their rep was polite, but unless I return my empty bottles, I would only receive 40% back. If I had known (in advance) that I was supposed to keep empty bottles, I would have done so. They need to do the right thing and refund 100%.
Bottom Line: No, I would not recommend this to a friend
13 people found it helpful
Link to this Review
Company Response from Gundry MD
Hi William, my name is Aria with Gundry MD. Thank you for taking the time to share your experience. As it is industry standard, we ask our customers to send their empty bottles back, but to thank you for giving our Dark Spot Diminisher a try. I'd be happy to issue you a full refund just for giving the products a try. No need to send anything back. Please email me at aria@gundrymd.com and I can get that process started for you right away!