I was super excited to start using PrettyLitter for three reasons:
1) It would be delivered to my home.
2) It is said to be virtually dust-free.
3) It is said to absorb and eliminate urine odor
The only one which is true is that it does get delivered to your home.
Unfortunately, not only is it NOT "virtually dust-free," but quite the opposite - it creates an abhorrent amount of fine dust when being scooped (it's as if someone were sanding drywall). I have to scoop a little, move away to breathe, then come back to scoop more - or wear a mask.
The odor is the worst part about this litter. I've been using it for two weeks, and I can say the odor is definitely not being absorbed by the crystals (yes, I do follow the directions to mix it in). The amount of litter I was provided was supposed to not need replacing for one month. It's been two weeks, and I've reached my limit with the urine smell. I am going to the store to pick up something else so I can get this smell out of my home.
If I can update this later, I'll let you know how well PrettyLitter does at honoring their satisfaction guarantee.
Bottom Line: No, I would not recommend this to a friend
2 people found it helpful
Link to this Review
Company Response from Pretty Litter Inc.
Thanks for reaching our Kari. We're sorry to hear you had a less than perfect experience using PrettyLitter, and we’d love the chance to make it right for you. If your PrettyLitter isn’t lasting the whole month in terms of odor control and duration, it’s usually because you didn’t get enough depth in your litter box. That being said, we'd love the opportunity to give you the experience you deserve. Please send over an email to meow@prettylitter.com (attn: Cassie), and we'd be more than happy to help. Looking forward to talking with you!