James C.
James C.
Stockholm, SwedenMember since October 2018

Reviews (1)


    • Oct 3, 2018
    • Verified Reviewer

    Quip Toothbrush

    Awful customer experience

    Overall Experience:

    The product never arrived. I've waited 1.5 months for the Quip Toothbrush to arrive. Customer service has informed me that they can't track the item in countries outside the USA. Their suggestion was to contact my local post office or courier and ask if they have the package (no mention of which company it's shipped with or any tracking details, meaning that it is impossible to locate the package).

    No apology or refund issued for this awful service, I am now claiming the purchase cost back on from my credit card issuer as I can't get a refund from Quip. AWFUL customer service, do not purchase.

    Bottom Line: No, I would not recommend this to a friend

    11 people found it helpful

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