Patricia K.
OhioMember since October 2018

Reviews (1)

    • Oct 5, 2018
    • Verified Reviewer


    Do not buy this litter

    It does NOT work.

    It's a great concept, but the litter doesn't work well. It tracks everywhere and only lasts three weeks at best before smelling so bad (with daily cleaning) you will choke.

    I have a sick kitty. I was recently at the vet and none of his urine showed a change of color in the litter. Also, the fine sand stuck to him, and he got an infection from it.

    The customer service people are weeks behind in responses. They didn't honor coupons on charges, and I've been fighting a double charge with them for 3 months. They take 3 weeks to get back to you.

    Bottom Line: No, I would not recommend this to a friend

    6 people found it helpful

    Link to this Review
    • Oct 23, 2018

      Company Response from Pretty Litter Inc.

      Thanks for reaching out Patricia. We take this type of feedback seriously and want to hear more about your experience. We wanted to reach out to you directly, but can't find you in our system! Please send us an email at (attn: Cassie) and we will get back to you promptly. We would love the opportunity to help in any way we can. Looking forward to talking with you!

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